Terms and Conditions:
Permitted Usages:
Before purchase, you must agree not to use any products purchased on this website in any illegal manner according to the laws applicable to you in your jurisdiction at the time of purchase. You must be over the age of 21 to purchase any products listed on this website. Items listed on this website are intended to be used for aromatherapy purposes. Illegal usage of items listed on this website are not intended or condoned. Items on this website are not intended to be used as an ENDS device or accessory for delivery of any nicotine product and such uses are not allowed or condoned by RCC TOOLS.
Possible Risks:
The use of any aromatherapy product may impose risks to your health. The products on this website are not intended to administer any medicinal or illegal products. These products are not approved by the FDA. Each customer must do their own due diligence and/or make effort to contact the necessary sources in order to inform themselves to safely use the product(s) on this website in the manner in which you intend to use them. No items on this website claim to be medical devices; nor are intended to cure, treat, or prevent any mental or physical diseases or conditions. If you have any health problems, please consult your doctor before using any products on this website. To minimize the risk of glass breakage, do not heat up any glass over 700F for the initial heat cycle after receiving.
RCC TOOLS is not liable for any injury or damages related to (but not limited to) related to burns, fire, or broken glass. You must agree to use any items for sale on this website at your own risk. Exercise caution and do your own due diligence with regards to safety.
Limitation of Liability:
Construction:
Jurisdiction:
Trademark Notice:
Interpretation of Instructions:
RCC TOOLS or its employees, third party contracts, and manufactures, are not responsible for the use and practice of any instructions herein. Those who follow all broadcast listed or served herein assume all risk of being offended or suffering any other form of damage.
Disclosure:
Accuracy Of Information:
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor updates and changes to our site.
Third Party Links:
Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
Other:
RCC TOOLS in its sole discretion, reserves the right to: (1) change this Legal Statement; (2) monitor and remove postings; and (3) discontinue site availability at any time without notice. If any term, condition, or provision of this Legal Statement is determined to be unlawful, invalid, void, or for any reason unenforceable, the validity and enforce-ability of their remaining terms, conditions, and provisions will not in any way be affected or impaired. This Legal Statement constitutes the entire agreement between you and RCC TOOLS relating to the subject matter in this Legal Statement. By using this site, you are acknowledging your consent to these terms and conditions. If you do not agree to these terms and conditions, navigate away now. RCC TOOLS reserves the right to refuse service for absolutely any reason.
Cancellation Policy:
Any cancellations for any reason must be made before the item is shipped and will be refundable minus any transaction fees that were incurred by RCC TOOLS to process your order.
Return Policy:
RCC TOOLS may accept returns on products for either a replacement or a refund of your purchase price (minus the original shipping and handling costs and payment processing fees) provided this return is made within fourteen (14) days of delivery to your address. All returned items must be unused, in original packaging, packed with the same level or protection as it arrived in, and in perfect sell-able condition to qualify for a refund.
Accidental loss, damage, wear and tear, or using products contrary to proper use are not covered (see below for more details).
Coil to controller compatibility is important! (The most common misconception by far is the compatibility wiring order on the plugs.) Please make you best effort to research and/or make contact before purchase to ensure you have the correct fit and compatibility. Please ask all questions before your purchase about the functionality and/or compatibility of your gear. Change of mind and wrong products are covered by replacement or credit; but not refunds (due to processing fees on refunds); however, your order is not eligible for a refund If the equipment is damaged due to improper use of incompatible parts.
Replacement options will likely be provided in cases where there was a misunderstanding or miscommunication, and appropriate substitute item(s) may be available, and parts were not damaged to due to failure to check compatibility.
It is the buyer’s responsibility to cover all shipping costs when opting for a refund unless otherwise negotiated in special circumstances.
For damaged or incorrectly shipped items, please send an email within forty-eight (48) hours upon receiving your package.
E-Nail Warranty Terms:
In order to assure general fairness to all parties, RCC TOOLS guarantees the performance of each electronic controller unit. In accordance with terms below, each controller unit is warrantied for the duration of two (2) years; effective from the date that the warranty receipt is received here. The warranty receipt is completed by e-mail and certifies you as the original buyer of the unit as new (not used). See “Registration and/or Transfer of Warranty Agreement(s)” below for full and simple instructions.
If the e-nail controller fails to perform under reasonable circumstances (excluding conditions below) it may be either repaired or replaced (according to customer preference). Buyer is responsible for shipping costs. Seller is responsible for parts and labor.
Accidental loss, damage, wear and tear, or using products contrary to proper use are not covered (see below for more details).
A list of conditions and improper uses voiding this warranty include (but are not limited to):
- Water damage
- Excessive shock/pressure
- Improper or unauthorized repair
- Dis-assembly of the product
- Signs of misuse or mishandling
- Cats
- Lightning strikes
- Locusts/Grasshoppers
- “Sharks with friggin’ lazer beams”
- Fire, flood, hurricane, or other contingencies beyond the control of RCC TOOLS
- Responsibilities also include:
- Connecting the enail improperly to a power strip or long extension cord (possible circuit overload)
- Protecting from extreme cold, heat, or temperature changes
- Padding and protecting if/when transporting
- Using reason and caution in general
Heating Coil Additional Warranty:
In addition, each heating coil is guaranteed for 1-year. From years of experience I am confident that with reasonably careful use there should be no problems whatsoever within this time period — and likely beyond. However, if coils are heated above 1080F, such as for cleaning procedures, RCC TOOLS will not be responsible for premature coil failure. The manufacturer says the average lifespan of these coils is approximately 8000 hours, or 333 days of non-stop, continuous use, and that 1000F is the safe maximum temperature. I’ve personally used them at around 1100F with no problems but do this at your own risk.
Registration and/or Transfer of Warranty Agreement(s)
This warranty covers the original purchaser of this appliance. The original purchaser must register their product via e-mail within 30 days of purchase. Simply snap a picture of the controller and send to: [email protected] with the subject line reading: “RCC TOOLS WARRANTY RECEIPT”. Include the sale date and vendor/retailer of this purchase. RCC TOOLS will retain the e-mail (for at least the effective period of the warranty) as an official receipt, and initiation of warranty time-stamp.
IMPORTANT: This e-mail can be visually-matched to the unit in the future, should there be any issues. For this reason, you must make sure the unit is identifiable by the photo. This means lighting must be reasonable to capture any identifiable design features.
3D Printed Items
All 3D printed items must be handled with a reasonable level of care to avoid weakening and/or warping the structure. 3D FDM printing uses a layer-by-layer construction — as opposed to standard injection molding which has no layers but is one uniform piece. Any transport of 3D printed items requires sufficient padding and avoidance of stacking heavy objects on top of these items or around them without suffifient padding and/or bracing.
Please keep 3D printed items out of direct sunlight. Intense direct sunlight lasting longer than 30 minutes may result in slight warpage. Care should be taken to keep any 3D printed away from intense heat (over 90F) or the risk of warpage may increase. In most cases the warpage is very slight and hardly noticeable; but some caution is warranted regarding this.
Miscellaneous
All units will be rigorously inspected upon return to determine the cause before a repair or replacement is issued. Each controller unit is quality-tested before shipping to ensure customer satisfaction. In the event that a unit is returned, the buyer is responsible for all shipping/handling costs.
RCC TOOLS is not responsible for personal injury or property damage resulting from circumstances out of the control of RCC TOOLS.
The final right of interpretation of this warranty belongs to RCC TOOLS.
Thank you for your support!
Privacy Policy
Who we are
Our website address is: https://rcctools.com
What personal data we collect and why we collect it
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse this website and are used solely to improve the usability and overall experience of this website.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information”. Payment information such as credit card numbers are not stored on this website, but are directed to PayPal for checkout.
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
All communications sent through contact forms will be kept strictly confidential unless otherwise directly permitted by you.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We collect limited analytics through Google to help improve the website by identifying problem areas which may need addressing. These analytics do not identify users directly but rather aggregate the data anonymously.
Who we share your data with
We share your Personal Information in an extremely limited manner and for limited purposes, as described above. For example, we use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
More rarely, we may also reserve the right to share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
How long we retain your data
Your order may be stored indefinitely in order to refer back to in case future assistance is needed. When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Payment information such as credit card numbers are never stored on site. Sensitive information such as this is handled only by PayPal’s secure servers.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you would like to opt out of Google Analytics and disallow this data to be used to improve the site, you can always download the Google Analytics Opt-out Add-on (by Google) or many other ad-blocking software. Again, this information is always anonymized and your personal data are never stored in analytics.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We are not obligated to send communications through email, phone, or otherwise regarding changes to this policy if any changes were to occur in the future. You agree that it is your responsibility to monitor updates and changes to this privacy policy.
Additional information
What data breach procedures we have in place
Account creation logins are disabled to prevent malicious attacks. Brute force password protection is installed to prevent rapid and automated attempts to crack administrative passwords.